Thank you for reaching out and sharing your concern.
We would like to assure you that all of our products are 100% genuine and sourced directly from Bandai UK, who is the official distributor for Banpresto products in the UK. We take product authenticity very seriously and only work with authorised supplier.
We have also followed up with Bandai UK regarding your query, and they have confirmed that hologram authenticity stickers are not included on Banpresto products distributed in the EU or UK markets. This is consistent across all official European channels, including Bandai UK.
Bandai Japan Prize department confirmed that the hologram stickers are allocated as follows:
• Japan: Gold sticker
• USA: Silver sticker
• Europe (including the UK): No sticker
I understand that this makes it difficult, but I guarantee the customer would have 100% official merchandise from us. Thanks again for your understanding.