Shipping Information

Orders are normally dispatched within 1-2 business days after receipt of payment and are shipped via the selected delivery option. If your order is placed before 7PM it will usually be posted or with the courier the next day. Orders made after this time will be posted a day later. 

Shipping fees include handling and packing fees as well as postage costs for the selected carrier options.

We always make sure our customers will receive the products in perfect condition, so shipping package boxes and extra wrapping always used, so your items are well-protected. Here are some photos of our packaging for deliveries. 

Served Locations

We only deliver to the UK postcodes at this time. If you have a UK postcode but do not get the option to select shipping, please contact us.

VAT and Import Duty Fees

VAT is included in the prices you see on our product listings. There are no additional import fees as our stock is always shipped from within the UK.

Returns Information

We're sure you'll love your purchase, but if you're not happy for any reason, simply return the item(s) within 14 days of ordering and we'll refund it.

All unwanted returns should be un-opened and in their original packaging.

We are unable to offer free returns postage, so you will need to pay for return postage costs. You can send your return package using a carrier of your choice. Please initiate a return request from your online account or contact us about the return first, so that we know you are turning packages to us. The return address will be provided upon return request. 

Please securely package the item to avoid damage during return--if possible, please use the original packaging. Once we have received your returned item(s) we will issue a refund to the payment method used to pay for the order. Please allow 14 days for the refund to show in your account.

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